Privacy Policy
How Varenelle Diamonds handles personal information.
This policy explains how information may be collected, used and shared when you visit our website, contact us or place an order.
Information we collect
We may collect details you provide, including your name, email address, telephone number, billing and delivery address, order information and messages. We may also receive technical information such as device, browser, IP address, cookie and site-interaction data.
How information is used
- To process, deliver and support orders.
- To respond to enquiries and provide customer service.
- To operate, secure and improve the website.
- To meet legal, accounting and fraud-prevention obligations.
- To send marketing only where permitted and with available opt-out choices.
Service providers
Information may be shared with trusted providers that support payments, ecommerce, hosting, delivery, analytics, security and customer service. These providers handle information for defined business purposes.
Retention and security
We retain information for as long as reasonably required for the purposes described above and applicable legal obligations. We use reasonable safeguards, although no online system can guarantee absolute security.
Your choices
Depending on your location, you may have rights to request access, correction, deletion or restriction of personal information. You can also withdraw eligible marketing consent.
Contact
To ask a privacy question or make a request, use our Contact page.